ANA Trucklines LLC ("ANA Trucklines," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information you provide directly to us when you fill out our contact or carrier onboarding forms, including: your name, email address, phone number, company name, equipment type, and MC/DOT number. We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.

2. SMS Consent & Communications

Phone numbers collected for SMS consent purposes will not be shared with third parties or affiliates for marketing purposes. By opting in to SMS communications, you agree to receive text messages related to:

• Quotes and service inquiries
• Pickup and delivery coordination
• Follow-up and service updates

Message frequency may vary. You may receive up to 5 messages per week depending on service activity. Standard message and data rates may apply based on your carrier plan.

Opt-In: You opt in by submitting a website form and voluntarily checking the optional SMS consent checkbox.

Opt-Out: You may opt out at any time by replying "STOP" to any SMS message.

Help: Reply "HELP" or contact us at support@anatrucklines.us or call (575) 228-8838.

Example message: "Hello, this is ANA Trucklines regarding your quote request. Reply STOP to opt out."

3. How We Use Your Information

We use the information we collect to: contact you about dispatch services, respond to your inquiries, send SMS messages you have consented to, improve our website and services, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Sharing of Information

We may share your information with trusted service providers who assist us in operating our website or conducting business (such as Formspree for form processing), provided those parties agree to keep this information confidential. We may also disclose information when required by law or to protect our rights.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences. We do not use cookies to serve third-party advertising.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information; object to or restrict certain processing; and withdraw consent at any time. To exercise these rights, contact us at the information below.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us: